What Data We Collect and Why It Matters
When you open an account, we collect your name, contact details, and the information needed to verify your identity in line with standard account-management practice. Payment transactions processed through JazzCash, Easypaisa, or Raast generate transaction references that we retain to reconcile your wallet history and handle
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any disputes. We also collect device and session data — your IP address, browser type, and pages visited — to keep your account secure and to detect unusual login activity. We do not sell your personal information to third parties. Where we share data with payment
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processors, it is limited to what those processors need to complete a transaction and is governed by their own privacy obligations. Any data shared remains subject to the same handling standards we apply internally. Access to your stored data depends on applicable local law and is
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available only where local regulations permit such requests. You can reach our support team to ask what information we hold on your account, and we will respond within the timeframe our support process allows.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.